UPDATED APRIL 9, 2020
Have a question that is not answered here? Email us at email@example.com and we will answer it. These FAQs will be updated as more information becomes available, so please check back frequently for answers to your questions.
How long do you anticipate buildings will remain closed? UPDATED
Buildings in our District will remain closed through the end of the school year on May 28. We will not be returning to learn in our schools and will maintain our Continued Learning for the rest of this school year. This difficult decision, made together with other school districts throughout the St. Louis Region, is a step we must take in order to mitigate the spread of COVID-19 and to ensure the health and safety of our community. This decision also follows recommendations from local health departments and is in collaboration with local government officials. We will continue to follow their guidance as we make decisions on end of year events.
Are spring sports, activities and performances canceled? UPDATED
All after-school and extracurricular activities, spring sports and performances are canceled.
What about graduation for seniors or promotion for fifth/eighth graders? UPDATED
We are working with our principals and other administrators on alternative plans and ways we can honor our students and families, many of whom were looking forward to experiencing important milestones with graduation and promotion. Our greatest wish would be for these events to occur as planned at the end of the year. However, we have to be realistic about our ability to provide our students, families, teachers and staff with a safe environment in which to gather and celebrate. We have tentatively rescheduled CHS graduation for July 23 and will be inviting some of our seniors to meet next week to get additional feedback and ideas. We will provide information about plans for fifth- and eighth-grade promotion ceremonies in the coming weeks.
Are athletic fields and playgrounds still open? UPDATED
No. Playgrounds, fields, tracks and courts are closed until further notice so that we can help do our part in reducing the spread of COVID-19. Signs indicating closure have been in place for some time. However, even areas that are gated and locked continue to be used. We are asking our community's assistance in adhering to these rules. District officials, as well as local police, will be monitoring these locations and asking anyone on the premises to leave.
What happens to my child's lunch balance? NEW
Meal accounts will roll to the next school year even if students move to different schools within the District. Meal account balances for students who graduate or leave the District will be refunded. For additional questions related to your child’s meal account balance, please email firstname.lastname@example.org.
What is the status of summer programs? NEW
The start of summer programs (Elementary/Wydown/CHS Summer Academy, SummerQuest and The Family Center Summer Camp) will be delayed. While it’s too early to set a rescheduled start date, we have determined they will not start on their originally planned dates in June. We will share more information about summer programs in the coming weeks.
Will students be able to get back into school to collect their belongings? NEW
Yes. Students (and teachers) will have the opportunity to return to school to collect their belongings before the end of the school year. A time will be scheduled in late May once we have determined what procedures need to be put in place to ensure the safety and health of all involved.
Will days missed due to the emergency closure need to be made up?
We are waiting for guidance from the Missouri Department of Elementary and Secondary Education (DESE) regarding forgiveness of time for district closures due to COVID-19. We expect to have more information to share soon. We also expect to receive information on graduation requirements, state testing and additional impacts on our students and staff soon. Our goal will be to limit any negative impact on students and staff as a result of this national emergency.
I need to enroll my child for school. When/how can I make an appointment?
Families with questions about enrollment should contact Julie Engelhard at 314.854.6023 or email@example.com (preferred). Students enrolling for the 2020-2021 school year will still be able to complete the majority of the pre-registration process online. If a family doesn't have internet access, we will work with the family to complete the registration process differently.
Will the state's MAP testing and EOCs still take place?
The Missouri Department of Elementary and Secondary Education (DESE) announced on March 19 that it is cancelling statewide required assessments (MAP testing and end-of-course exams) for the 2019-2020 school year.
Will the upcoming ACT tests still be held?
No. ACT has rescheduled its April 4 national test date to June 13 across the U.S. in response to concerns about the spread of COVID-19. All students registered for the April 4 test date will receive an email from ACT in the next few days informing them of the postponement and instructions for free rescheduling to June 13 or a future national test date. For more information, visit ACT's website.
What about CHS students who are enrolled in AP classes?
The AP Program is developing resources to help schools support student learning during extended closures, as well as a solution that would allow students to test at home, depending on the situation. You can check the AP Central website for ongoing updates.
My child is a senior. How does this impact my child’s ability to graduate and access transcripts, teacher recommendations, scholarship applications and other support?
Information regarding these various areas impacting seniors will be determined based on when students can return to school and future educational programming. High school principals and administrators will provide families with updates regarding these matters as information is available. Teachers, counselors and school administrators will be responding to emails during this closure.
Will prom be held as scheduled?
Clayton High School and District administrators have made the decision to cancel the dance.
Will Family Center tuition be refunded for the period of the closure?
The Family Center is working with the District’s business office to provide tuition refunds for the time away in March and April due to the school closure. Staff are working as quickly as we can with the goal of processing refunds in the next two weeks.
Will KidZone fees (before/after care or Spring Break camp) be refunded for the days we missed?
Kid Zone families will not be charged for this time when schools are closed. Families will not be charged for unused time during Spring Break and March and April. If your Kid Zone account has a credit balance at the end of the school year, parents can choose to receive a refund or transfer the credit to the next school year.
SUPPORTING OUR FAMILIES
How can I access breakfast, lunch or other nutritional support during the closure?
The District has free grab-and-go meals available for pick up at Captain Elementary School (6345 Northwood Ave, St. Louis, MO 63105) from 10:45 a.m. to 12:45 p.m. on Mondays, Wednesdays and Fridays. Families will receive two days worth of meals (breakfasts and lunches) during each visit. Grab-and-go meals may include some frozen items, so please check the contents of the bags one you get home and store frozen items appropriately.
Families who are unable to visit Captain during the designated times can also access free meals at a variety of St. Louis City Public School sites, delivery stops provided by the Normandy Schools Collaborative, and other school sites across St. Louis County.
Families currently participating in one of our building-based food backpack programs may pick up a bag of non-perishable food items at Captain every Friday during meal pick up times.
What other support is available for my family?
As we continue to develop our plan to support students during school closure, we are asking families to complete this form if they anticipate needing support with things such as meals/food backpack program, retrieving student medication or just dealing with adjusting to your new daily routine. The information you provide will help us plan for support and identify the opportunities to provide more individualized care during the period that schools are closed.
Who in the District can I contact if I have questions about Continued Learning, school closure or COVID-19?
Email us at firstname.lastname@example.org, an address we’ve established for answering all of your questions during this period of closure. You can also call us at 314.854.6023.
What should a school day look like during Continued Learning? Is there a schedule to follow?
Students should set a daily schedule that works for them. There is not a defined schedule (as in regular periods, meeting times or transitions to specific subjects.) Students/families will need to designate time to work on different activities.
Teachers will post lessons and work in Google Classroom for students to complete on a daily basis. Most of this work will be lessons and activities structured so students can complete their work at any time of the day or night, depending on a family’s schedule.
How will grades for Wydown and CHS students be handled during this period of Continued Learning?
Teachers will take a "hold harmless" approach to grading, focusing on tracking their students' participation (or lack thereof) as opposed to academic performance. This will allow teachers to focus on providing feedback and assessing student growth in a way that will not negatively impact quarter/semester grades or a student's overall GPA.
Participation and engagement will be recorded weekly in PowerSchool so that students/parents can use the usual steps to check their progress. Tracking participation and engagement in PowerSchool will also provide teachers with the option of using that information in some capacity should we return to learning in school before the end of the year.
Once we have a clearer picture of how long Continued Learning will last, the District will provide additional information on how we plan to address fourth quarter and second semester grades.
Do you have any tips for developing a routine for learning?
A good idea might be to work with your student to develop a daily schedule. Learning in a somewhat individual/independent way, and in such a different way than we're used to, can be taxing on students. Consider starting the first week with some chunks of time for learning and some breaks for exercise or just reading a good book. Your schedule for academic time could include writing down assignments from each class, developing a plan to complete the work, inserting those optional times where teachers have shared they'd be available through Google Meet and then working through the assignments from each class.
After the first few days, revisit the schedule to see how it is working and make adjustments as necessary. Students might be fresher in the morning. Consider starting academic time at the same time school normally starts to build on a routine that's already there. Also, it might be a good idea to start with non-preferred courses first and your student's favorite classes for later in the day.
What will Continued Learning look like for Family Center students?
Classroom teachers will send daily communication (based on the days your child's class meets). Teachers will offer children in our early childhood classes continued learning support. Families will receive posts on the classroom blog/site with a song, an engaging read aloud book and activities that encourage curiosity, wake the senses and invite you to explore the world outside with your child. Family Center teachers are collaborating across classrooms on the daily posts, so families will meet many of the teachers you've seen in our halls. Our Parents as Teachers parent educators will contact their families by phone or email. Early childhood special education teachers will also be connecting with the families they support.
What is the District doing to ensure my child continues learning during the closures?
For Elementary and Secondary teachers, Google Classrooms have been set up for all classroom teachers and lesson plans and expectations will be built around the types of devices students will receive from the District.
- K-2 students will use iPads
- 3-8 students will use Chromebooks
- 9-12 students will use the Chromebooks they already have
How can my child reach their teacher if they need learning assistance?
Students should use email to communicate with their teachers if they have questions. All teachers will be checking their email on a daily basis. It is also the expectation of the District that teachers use Google Classrooms to communicate with families.
Will online tutoring resources or teacher office hours be offered?
Yes, teachers in the District (at their discretion) will host virtual office hours to provide further learning assistance. Each teacher's plan for office hours will differ so please be in contact with your child’s teacher to confirm their plans/schedules.
Are Parent Educators still available to support my family?
Absolutely. This time away will bring up different emotions for you and your child(ren), regardless of their age. You may wonder about creating new family routines and setting expectations. Please reach out to a PAT parent educator for support. Parent educators are checking in with families by phone and email to offer guidance and resources. Most importantly, you don’t have to have a student enrolled at the Family Center to request support from a parent educator. The Family Center's parent educators support families with children from birth through high school. We encourage you to take a look at this list of helpful parenting resources. You can also email Jani Holyan at email@example.com with your specific questions.
STUDENT TECHNOLOGY - IPADS/CHROMEBOOKS
What if I was unable to pick up my child's/children's device?
If you were not able to pick up devices, please fill out this form and we will contact you.
We already have a computer or laptop at home. Can't we just use that?
Students need to use the provided devices. The iPads and Chromebooks being distributed to students are specifically configured to support the District’s plan for Continued Learning. This includes being able to automatically install/support any apps that teachers may request to push out to students. Students are strongly encouraged to use their District-provided device as we will only provide tech support and services for our iPads and Chromebooks.
I need help with my child's Chromebook or iPad. Who can I contact for assistance?
Technology help is available Monday - Friday from 8 a.m. - 4 p.m.
- By phone 314.854.6033
- By email firstname.lastname@example.org (email must be sent from a claytonschools.net account)
How can my child continue learning if I do not have internet access?
Families in need of internet access can receive free Spectrum internet for 60 days if you live in a household with a K-12 or college student. This service is being provided by Charter Communications/Spectrum. Families who do not yet have the service will also receive free installation of the service, and those who qualify as low-income will still be eligible for high-speed broadband. To enroll your household in this Spectrum offer, call 1-844-488-8395. It is important to note, customers who sign up for the free service will automatically be billed for using internet access after the first 60 days unless they call Spectrum to cancel the service.
The District also has a limited number of wireless hotspots available for families. Fill out the form on our website if you need this type of assistance.